Is there free delivery?

We provide free delivery on orders over HUF 20.000 in Hungary and on orders over HUF 25.000 to Zone 1 countries. 

What countries does Essa ship to?

We ship to all countries in the EU and to the UK. 

PROTEIN

How many scoops should I use?

A serving of 30g is 1 scoop, approximately 2 heaped tablespoons. If reaching the correct amount of protein is of importance, we suggest using a scale for accuracy. Generally we say 1 scoop (30g). However if you are trying to build muscle you can always add more or consume it twice daily.

What is the shelf life of your protein?

After opening the pouch, it has a shelf life of 2 years minimum. Just make sure to store it in a cool dry place and keep it sealed/airtight.

Can I take protein even if I don’t work out? 

Protein shakes are generally safe for everyday consumption; however, they work best when used as a part of a training program as they promote muscle growth and facilitates muscle recovery after exercising. Incorporating protein supplements into your diet routine without regular exercise is not preferred. But considering further matters, if you follow a vegan lifestyle, it can be beneficial to use plant protein supplements to ensure a balanced amino acid profile in your daily meals.

Are any of your protein nut-free?

Yes, they are but our products are being manufactured in a facility that processes nuts.

I'm pretty sure I'm eating a balanced diet. Are supplements still useful for me?

Absolutely!We would all like to have the time and energy to prepare nutritious meals from scratch every day to ensure we are getting all of the goodness we need. In today’s hectic world, few people have the time, resources and energy to find the best, freshest ingredients and ensure they are consuming a truly balanced diet. This is truer still if you require additional protein and nutrients to supplement your training and build or repair muscles after workouts.

Are you using natural sweeteners in your product? 

At Essa World we do our best to use natural ingredients, including sweeteners such as glucose syrup or steviol glycosides. However, some of the used ingredients can not be labelled as natural, including the artificial sweetener sucralose.

Is steviol glycosides natural? What about sucralose?

Steviol glycosides are the naturally occurring compounds in the leaves of the South American plant Stevia rebaudiana. They are responsible for the sweet taste of stevia leaves and are extracted to be used as natural sweetener. Sucralose is an artificial sweetener. Sweeteners are regulated substances which are subject to safety evaluation prior to market authorisation. Sucralose is an approved food additive by the European Food Safety Authority.

Why are you using 6 proteins in your product?

Our scientists at Essa World suggests that providing a complex amino acid profile from vegan food sources is best established by combining different plants for the best result. Pea, rice, sunflower, pumpkin, flax seed, and chia seed are all rich in amino acids, but in different ones. By combining six different sources of plant protein, our team was able to create a vegan protein powder that is not only delicious, but also rich in essential and non-essential amino acids needed for protein synthesis in the human body.

What can I mix my protein powder with?

We spent a long time formulating our products to taste great with just water. That said, they also taste amazing with various non-dairy milks such as almond, coconut and oat milk.You can also mix it with about 50% water, 50% almond milk. A word of caution though, choose quality non-dairy milks – some products contain thickeners and artificial sweeteners. We recommend choosing the unsweetened ones.

Are your products GMO free?

Yes, all our products are GMO free.

Are your products vegan?

Our protein powders are vegan but they are manufactured in a facility that manufactures milk products.

Are your products gluten free?

Our raw ingredients are gluten free but they are manufactured in a facility that manufactures products containing gluten.

Where are your products made?

Our products are made in the EU in Hungary.

Can Essa products be used during Pregnancy and Breastfeeding?

Yes, vegan protein can be used during pregnancy and breastfeeding but many women have to go on a strict diet during pregnancy and breastfeeding so we recommend you to discuss this with your doctor or nutritionist.

Allergens

See on our packaging

 

COLLAGEN

Can I take collagen every day? 

Yes, studies have shown that incorporating 2.5- 15 g collagen per day to a healthy adult’s diet has no negative side effects. Essa Collagen Drink Powder contains 10.4 g collagen per serving. Do not exceed the recommended daily dose.

Is bovine collagen better for me? Is it better absorbed than marine collagen? 

Several studies prove the positive effects of both bovine and marine collagen. However, we chose bovine collagen in our Essa Collagen Drink Powder as bovine collagen is a source of type I, type II and type III collagen, providing a more complex collagen supplementation. These are subtypes of collagen that has different functions in the human body. Marine collagen is rich in type I collagen, but not in the other types. The mechanical strength of marine collagen is poorer than collagen extracted from bovine because it is less cross linked. Our collagen is of premium quality and 98% pure protein. Hydrolysed collagen means that the collagen protein chains have been broken into smaller fragments making them easier to absorb and it dissolves fast in cold water.

Can I take too much collagen?

There has not been a standardized upper limit for collagen published yet, however, we do not recommend consuming doses more than 2.5-15 g per day. Collagen is considered generally safe for most people, but overdosing collagen can result in thickening or hardening of the skin, it can cause headaches, fatigue, or digestive issues. Do not take more collagen than the recommended daily dose unless your medical consultant suggests otherwise.

Can I take it when I’m pregnant or breastfeeding?

Even though collagen is a naturally occurring protein in the human body and considered generally safe for most people, there hasn’t been enough studies conducted on the safety of collagen consumption in pregnant and lactating women. At Essa World, we take food safety very seriously, thus, we advise against taking our collagen supplement during pregnancy and breastfeeding.

How is collagen absorbed?

Collagen is a large protein that can not be absorbed in its whole form. Collagen gets broken down into its building blocks, which are amino acids, or smaller chains of amino acids called peptides. Amino acids and peptides then can be absorbed through the gastrointestinal tract. Essa Collagen Drinking Powder contains hydrolysed collagen which means that it is already broken down to smaller building blocks, resulting in better bioavailability and absorption.

INNER BEAUTY MULTIVITAMIN

Can I take this vitamin every day?  

Yes. The human body needs vitamins and minerals for proper functioning. Vitamins are organic molecules that are essential micronutrients needed in small quantities for the healthy functioning of the body. Some vitamins are water soluble while other are fat soluble. Fat soluble vitamins (A, D, E, K- vitamin) can be stored by fat tissue thus it is possible to overdose them but only in extreme quantities. Essa Inner Beauty capsules contain all vitamins and minerals in amounts well within the upper limit of daily dosages.

Can I take this with the collagen together? 

Yes. Some vitamins and minerals complement the effect of collagen. There are no known incompatibilities or interactions between collagen and vitamins or minerals. Furthermore, Vitamin C plays a role in the synthesis of intrinsic collagen.

Can I remove the capsule and just take the powder? 

Yes. It is possible to consume the filling of Essa Inner beauty capsule without the capsule shell. The capsule shell is made of gelatine and only has carrier properties. The capsule filling can be mixed into smoothies, yoghurt, or fruit juice. However, open the capsule shell right before consumption, one at a time, as the capsule shell protects the filling from extrinsic effects.

Is the collagen enough in this vs the collagen powder? 

The safe dose of collagen is 2.5-15 g per day. Essa Inner Beauty capsule contains 0.1 g collagen per recommended daily dose (2 capsules) while one serving of Essa Collagen Drink Powder contains 10.4 g collagen.

Can I take it when I’m pregnant or breastfeeding?

Taking Essa Inner Beauty capsule is not recommended while pregnant or breastfeeding, as the recommended daily dose (2 capsules) contains more Vitamin A than suggested by the European Food Safety Authority for pregnant or breastfeeding women.

SUBSCRIPTION

To be able to use our subscription you have to create an account. 

For detailed instructions on how to view, modify, pause or cancel your subscription, please read our FAQ's below. You will find further answers to commonly asked questions about our subscription.

How do subscriptions work?

You have the option to receive products delivered automatically to your door at a time frame that suits you. The different time frame options to choose from are either every 2 or 4 weeks. Simply checkout via the Subscribe & Save option on a product page, and we will take care of the rest.
You will receive your products automatically at the time frame you choose, and best of all you will get a 10% discount!

Can I combine my order with a one-time purchase, non-subscription products and subscription at the same time?

Of course you can! For example, you can place an order which includes an Essablend Vegan Vanilla Protein delivered every 4 weeks, along with a single one-time purchase of an Inner Beauty Multivitamin.

You can mix and match your order in whatever way works best for your needs!

Can I have more than one subscription active at the same time?

Yes, you can have more than one subscription active at any time. For example, you may have a subscription for our Essablend Vegan protein that is delivered every 2 weeks and another one for our Collagen delivered every 4 weeks.

Canceling a subscription

In order to cancel your subscription, you first need to log in to your account. Click the Subscriptions tab, then scroll down the bottom of your selected subscription where you find a Cancel button. On the right side you will see some reasons to select from why you are canceling your subscription. Choose one of the reasons and you will no longer receive the subscription for the chosen product.

Can I skip a delivery?

Once logged in, choose your subscription you want to skip. Scroll down to the bottom of your subscription where you will find skip this order button. 

Simply click on it to skip the delivery.

General Terms and Conditions 

1.  General Information

 1.1. Provider information:

 Name: Essa World Kft.

Registered seat: 1015 Budapest, Donáti utca 38. A. ground floor

Company registration number: 08-09-033301

Website: www.essaworld.com

Email: support@essaworld.com

Phone: +36300766306

Registration body: Court of Registration of the Court of First Instance of Győr

(hereinafter referred to as Service Provider or Seller)

 

Location Service Provider Data:

Shopify Inc, (Shopify Inc., (150 Elgin Street, 8th Floor, Ottawa, Ontario, Canada K2P 1L4 ,30-0830605)    

 

1.2. General description of the webshop

The website essaworld.com (the “Website”) is a web shop (the “Web Store”) dedicated to the provision of nutritional supplements related to healthy lifestyles.

Purchase in the webshop is only possible electronically via the Website.

Purchasing in the Webshop is subject to the express acceptance of these General Terms and Conditions by the buyer (hereinafter: Buyer).

Purchases in the Webshop may be made as a guest, with or without registration. The Service Provider shall process the personal data provided during registration and purchase in accordance with the Data Processing Notice.

In the case of purchases in the Webshop, a sale and purchase (delivery) contract is concluded between the Service Provider and the Buyer as described in these General Terms and Conditions. The language of the contract is Hungarian. This Agreement shall be governed by Hungarian legislation.

 

2.     Registration

Registration is done by entering the following data: name, e-mail address. Immediately after sending the registration form, but no later than within 24 hours, the Webshop will send a confirmation e-mail to the e-mail address provided during registration, to verify that the user of the given e-mail address actually initiated the registration. Acceptance and confirmation of the confirmation email means that the registration is successful.

 

3.     How to buy

3.1 Presentation of the goods, prices

In the Webshop, all goods are presented with a detailed description to make it easier for our customers to choose the goods and make a purchase decision. In this context, we draw attention to the fact that the images on the pages are for illustrative purposes only, but the actual products may differ from those in the picture. The prices on the pages include VAT.

The Service Provider reserves the right to change the price. Our prices and products can constantly change and expand. The Website contains the prices in force from time to time, and the price change is not necessarily indicated before the change.

During the promotions, the products covered by the promotion are clearly indicated on the Website, indicating the relevant discounts. With the exception of different information on the Website, it is not possible to combine the discounts, and it is not possible to use two discounts at the same time during the same purchase. In the case of promotional goods, the promotion always lasts until the specified date or until the stock lasts. During the campaigns, it is not possible to modify or merge orders.

3.2 Selection of goods, procedure of purchase

The Customer can add the selected goods to the “Basket”. It is then possible to select new products by continuing your purchase and add them to the “Cart”. Before finalizing the order, during the purchase summary, the Buyer may modify the content of the "Basket", remove goods from it, modify the number of pieces or place new goods. You can also check and, if necessary, correct the customer information provided.

In order to create the order, the Buyer must accept the General Terms and Conditions of the Service Provider and acknowledge the contents of the Privacy Notice. At the time of ordering, it is mandatory to provide the exact name, address, telephone contact, e-mail address of the Customer, as well as any other information required for invoicing.

3.3 Delivery Fee

You can shop at the Webshop by delivery. The delivery fee can be previewed in the "Delivery conditions" section. Before the order is finalized, the final delivery fee amount will be shown in the order as a separate item. Currently, in the case of orders above HUF 20,000 gross, the Webshop assumes the cost of home delivery within Hungary. We reserve the right to unilaterally modify the terms of free delivery. In all cases up to the purchase amount, it includes the exact amount of the delivery fee.

3.4 Payment

Currently, you can use a debit card payment method in the Web Store. The Webshop provides payment by bank card through the Stripe payment service provider, which acts in accordance with its own terms of service and data protection notice. After ordering the selected goods and finalizing the order, the Buyer will be redirected to the payment interface of Stripe (185 BERRY STREET, SUITE 550 SAN FRANCISCO CA 94107), where Visa, Mastercard, American Express cards will be accepted. The Stripe's detailed terms and conditions of use and data processing are available after redirections. After successful purchase, Stipe sends a confirmation of the transaction, and in case of unsuccessful transaction, Stipe sends an error message about the reason for the error.

If the Customer declares that he is a natural person or does not have a VAT number and/or does not act as a VAT subject in the transaction and therefore does not provide the VAT number for invoicing, the invoice does not include a VAT number for the customer. 

3.5 Confirmation of order, conclusion of the contract

The Service Provider shall forward a confirmation e-mail to the e-mail address provided during the registration immediately after the order and its payment, but no later than within 48 hours, to confirm that the purchase and payment have been made. The distance contract is concluded with the above confirmation, from which date rights and obligations for the parties arise.

After the confirmation, the Service Provider shall notify the Buyer in another e-mail about the fulfillment of the order and the delivery of the product to the supplier. 

The Service Provider reserves the right to reject the order in justified cases or to withdraw it temporarily or permanently at any time, in particular in case of providing incorrect or incomplete data, or in case of violation of the provisions of these GTC, or in case of any misuse of the personal data of the Service Provider, rightholders and/or other users or of the products.

3.6 Transportation

Transportation in Hungary is carried out by GLS General Logistics Hungary Kft. (2351 Alsónémedi, GLS Európa str. 2.), outside of Hungary is carried out by DHL Deutsche Post AG (Charles-de-Gaulle-Str. 20 53113 Bonn, Germany). The delivery of the goods is subject to the terms and conditions of the delivery contract concluded between the Service Provider and the supplier. Completion shall be effected by delivery to the delivery address specified by the Buyer and delivery to the Buyer or its agent. The risk of damage shall pass to the Buyer upon delivery. We undertake the delivery basically within 5 working days after the payment is made and the subsequent confirmation is received. Otherwise, we individually coordinate and notify you on the Website.

 

3. Right of withdrawal

3.1 Service Provider's right of withdrawal

The inventory data is updated and updated daily, however, although the order may have been received by the system, the product is already out of stock or unavailable, the Service Provider will notify the customer of this in each case. The Service Provider shall also have the right of withdrawal if the price of the goods is incorrectly indicated and the Buyer has finalized its order at the defective price. In case of withdrawal, the Service Provider shall send the Buyer his statement by e-mail, and the Service Provider's customer service shall contact the Buyer immediately for reconciliation, and shall immediately transfer the amount paid by the Buyer back to the Buyer's account.

3.2 Buyer's right of withdrawal

According to Government Decree 45/2014 on the detailed rules of contracts between the consumer and the undertaking (II.26. ) Pursuant to the Government Decree, the Buyer may withdraw from the contract without giving any reason within 14 working days of the receipt of the ordered goods, and may return the ordered unopened product in its original packaging. The consumer may exercise his right of withdrawal between the date of conclusion of the contract and the receipt of the ordered goods. You will exercise your right of withdrawal within the time limit if you submit your declaration of withdrawal before the expiry of the time limit indicated above.

The Customer shall return the product to the Service Provider at its own expense within 14 days.

If you wish to exercise your right of withdrawal/termination, you must send a clear statement of your intention to withdraw (e.g. by mail or electronic mail) to 9464 Und, Fülesi u. 11.

support@essaworld.com

For this purpose, you may also use the attached model withdrawal form.

Effects of withdrawal/termination

If you withdraw from this contract, we will refund you the purchase price immediately, but no later than within 14 days of receipt of your declaration of withdrawal. You will be responsible for any costs incurred in connection with the return. The product cannot be returned by mail. Refunds may be withheld until we have received the product back or you have verified that you have returned it, whichever is earlier. The refund uses the same payment method as the original transaction, and you will not incur any additional charges as a result of this refund method.

 

Accessory Warranty, Product Warranty

In case of defective performance by the Service Provider, the User may validate its warranty claim against the Service Provider, pursuant to the provisions of the Civil Code.

According to your choice, you are entitled to the following claims related to liability for material defects:

You can ask for repair or replacement, unless performing your choice of claim is impossible, or additional costs would arise for the Seller that are disproportionate to the performance of other claims. If you did not request, or you were not able to request repair or replacement, you may request reducing the compensation proportionally, you may repair the defect or have it repaired by a third party, or - as a last resort - you may withdraw from the contract as well.

The User may change its choice of remedy for the material defect, however, the User must bear the costs of such change, except it was justified, or the company gave rise to it.

You are obliged to announce the defect immediately after it is discovered, but no later than within two months after such discovery. However, please note that after the two-year expiration period from the completion of the contract the User may no longer enforce your warranty rights.

The User may exercise its warranty rights against the Service Provider. Within six months of the performance, there is no other condition for enforcing the warranty claim, other than the notification of the defect, if you prove that the product was sold by the Webshop. However, after six months following the delivery, you shall be obliged to prove that the defect detected by you already existed at the date of delivery.

In case of defective movables (products), you may validate your claim for material damage or product warranty claim. Within the scope of product warranty, you may only request the repair or the exchange of the defective product.

A product is considered defective if it does not meet the quality requirements at the time it is placed on the market, or it does not comply with the quality description provided by the manufacturer. You may exercise your rights related to product warranty within two years after the product was placed on the market. After this deadline you lose this right. You may only exercise your rights related to product warranty against the manufacturer or the distributor of the movable property. In case of product warranty claims, you are the party required to prove the defect of the product.

The manufacturer (distributor) shall only be relieved of product warranty obligation if it can prove that:

the product was not produced or placed on the market within its business activity,

when the product was placed on the market the defect could not be discovered due to the state of scientific and technical knowledge at the time, or

the defect of the product is a result of administering any statute or official specification.

For exemption it is sufficient if the manufacturer (distributor) presents only one reason.

Please note that you may not validate material defect and product warranty claim for the same defect in parallel. However, in case your product guarantee claim is successfully validated, you will be entitled to validate your product warranty claim against the manufacturer in respect of the exchanged product or the repaired part.

 

6. Complaint handling

If the Buyer has any comments or complaints about the operation of the website, the information provided on the website, or the purchase, he/she may notify the Service Provider at the following e-mail address: support@essaworld.com We will investigate each complaint on its merits and inform the Buyer of its results within 30 days at the latest.

If the Buyer is not satisfied with the handling of the complaint, he/she may turn to the following supervisory bodies.

Supervising bodies:

County Town of Győr

9021 Győr, Városház sqr. 1.

Győr District Office Technical Licensing, Consumer Protection and Employment Department Consumer Protection Department

9022 Győr, Türr István str. 7., tel: +36 (96) 795-951

Győr-Moson-Sopron County Conciliation Board operated by the Győr-Moson-Sopron County Chamber of Commerce and Industry

9021 Győr, Szent István str. 10/a., tel: +36 96 520-217, website: https://gymsmkik.hu/bekelteto

If you wish to lodge a complaint, you must send a clear statement of your intention * (e.g. by mail or electronic mail) to the following address: ESSA World Kft 9026 Győr, Víztükör u. 12.

support@essaworld.com

You will exercise your right of withdrawal within the time limit if you submit your declaration of withdrawal before the expiry of the time limit indicated above.

 

7. LIMITATION OF LIABILITY

7.1. Liability and risk for damage to the product shall pass to the Buyer when the Buyer has fully paid the purchase price and received the product from the Seller by courier or through a point of receipt.

7.2. The Seller shall not be liable for any direct or indirect damages caused by the operation or use of the Website, including damages caused by computer viruses or so-called "spam", lost profits, data loss, loss of use. Except in cases of damage for which liability cannot be validly limited or excluded under the provisions of Hungarian law in force at the time of the damage. Seller shall not be liable for indirect damages, lost profits, data loss, loss of use and its liability is limited to the amount of the purchase price of the product.

7.3. The product purchased in the Webshop may be sold commercially to a third party only if the Seller has given its prior written consent.

 

8. Data Protection and Privacy

The protection of your personal data is of paramount importance to us, and the processing of personal data of an identifiable nature required while using our Webshop is carried out in accordance with the Hungarian and European Union laws and regulations in force. You can access and read our data processing rules in our Privacy Notice, which is available on the Website.

We treat your data confidentially and provide it to third parties only to the extent and with the content necessary for the performance of the contract (e.g. supplier). Our employees, contributors and service providers are bound by the confidentiality obligation.

  

9. Scope and final provisions of these GTC

In matters not regulated in these general terms and conditions, Act V of 2013 on the Civil Code, on the detailed rules of contracts between the consumer and the undertaking 45/2014 (II.26.), and the provisions of Act CVIII of 2001 on certain aspects of electronic commerce services and information society services, and Act CLV of 1997 on consumer protection shall prevail.

The scope of the GTC covers the Service Provider and the Customers. The legal relationship between the Service Provider and the Buyer is established if the Buyer is registered in the system, or the Buyer accepts these GTC during the ordering process, and the confirmation is made in accordance with these GTC transmitted electronically by the Service Provider to the Buyer. 

The GTC is for an indefinite period. In case of modification of the GTC, the provisions of the GTC valid according to the date of the order shall apply to the orders in progress.

 

March 2022

 

Annex 1.

 

Model withdrawal declaration

(this form is to be filled and submitted only in the event you wish to withdraw from the contract)

To:

The undersigned I/we declare that I/we wish to exercise practice my/our right of withdrawal in respect of the sale and purchase agreement of the following product/products or the provision of the following services:

Date of contract/date of receipt:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s): (only in case of paper declaration)

Dated on

 

 Nyereményjáték

Jelen Nyereményjáték szabályzat az ESSA World Kft. (székhely: 9464 Und, Fülesi utca 11., cégjegyzékszám: 08-09-033301, adószám: 29315671-2-08) (a továbbiakban: Szervező) felületein (e-mailen keresztül és közösségi média felületeken) közzétett nyereményjátékokra vonatkozik az alábbi feltételekkel. 

A Játékos a Játékban történő részvétellel automatikusan elfogadja a jelen Szabályzatot.

 

1. A Játék leírása

1.1 A Szervező - annak érdekében, hogy termékfejlesztési irányainak, vásárlóinak a szolgáltatásaival kapcsolatos elégedettség vizsgálata céljából felmérést végezzen, vásárlói elkötelezettségét erősítse, - egyéb célból nyereményjátékot hirdethet meg. 

1.2 A Szervező által nyilvántartott személyek, akik (a konkrét Játék kiírásának megfelelően) - hozzájárultak ahhoz, hogy részükre a Szervező hírlevelet küldjön, és a hírlevélben részükre megküldött kérdőívet kitöltve visszaküldik, vagy - a Szervező közösségi média felületein részt vesznek a Játékban, nyereményjátékban vesznek részt. 

1.3A konkrét meghirdetett Játékban foglaltaktól függően az e-mailben vagy a közösségi média felületeken elküldött válasz vagy képek a nyereményjátékban való részvételt jelenti. A Játék szervezője (Szervező): az ESSA World Kft.

2. Részvételi jogosultság

2.1. Részvételre jogosult valamennyi, Magyarországon lakcímmel rendelkező természetes személy, aki a részvétel időpontjában betöltötte a 18. életévét.

Nevezésével egyidőben minden Játékos vállalja, hogy személyes profilja megfelel a közösségi oldal felhasználási feltételeinek, közösségi irányelveket nem sért. 

2.2. A Játékban nem vehetnek részt az alábbi személyek: 

- 18. életévét nem betöltött személy

- a Szervező munkavállalói, képviselői, megbízottjai és mindezen személyek Ptk. 685 §-ának b) pontjában meghatározott közeli hozzátartozói. 

- a lebonyolításban közvetlenül közreműködő vállalkozások tulajdonosai, vezető tisztségviselői, munkavállalói, megbízottai, valamint azok közeli hozzátartozói. 

 

3. A Játék időtartama 

A Szervező a Játék kezdetét és végét a meghirdetéskor teszi közzé.

 

4. A Játék menete 

4.1 E-mailen keresztül és közösségi média felületeken: a Játékos válaszol és elküldi válaszát az support@essaworld.com email címre vagy Instagram privát üzenetben az Essa World oldalán @essawrld.

4.2 a Szervező által megadott időintervallumban: 30/06/2023 - 05/07/2023 

4.3 A nyereményjátékban való részvételnek és a nyeremény átadásának feltétele továbbá, hogy a játékos önkéntes és határozott hozzájárulását adja adatainak kezeléséhez. Az alábbi adatok megadása szükséges a nyertes azonosítása és értesítése céljából: vezetéknév, keresztnév, e-mail cím, nyertesség esetén: szállítási cím. 

A Játékra történő jelentkezés kizárólag ezeknek a feltételeknek az együttes teljesülése esetén érvényes. 

 

5. Nyeremény

A válaszadók közül a Játékban a Szervező által a Játék meghirdetésekor Essa World ajándékcsomag kerül kisorsolásra. 

 

6. Sorsolás 

6.1 A résztvevő játékosok között a sorsolás a Szervező székhelyén A sorsoláson a Szervező nyertes(eke)t. A sorsolás időpontját a Játék felhívás tartalmazza. 

6.2 A nyeremények felajánlója az Essa World Kft. 

6.3 A nyereményeket postázza: Essa World Kft.

 

7. Nyertesek értesítése 

A nyertest a Szervező e-mailben, Instagram-nyereményjáték esetén: privát Instagram üzenetben értesíti, a sorsolást követő 5 munkanapon belül. 

 

8. A nyeremények érvényesítése, átadása

8.1 A játékosok kötelesek együttműködni a Szervezővel a nyeremény érvényesítése/átadása érdekében. Amennyiben a nyertes együttműködési kötelezettségét nem teljesíti és ezzel összefüggésben a nyeremény nem érvényesíthető vagy adható át, a Szervezőt semmilyen felelősség nem terheli. 

8.2 Amennyiben a nyertes nem jelentkezik a megadott határidőn belül, helyére új nyertest hirdetünk. 

8.3 A Szervező a kisorsolt ajándékcsomagot magyarországi címre postázza díjmentesen.

 

9. Adatkezelés 

9.1 A játékosok a Játékban való részvétellel hozzájárulnak ahhoz, hogy megadott adataik (név, e-mailcím, telefonszám, nyertesség esetén: lakcím) a Szervező, mint adatkezelő adatbázisába kerüljenek és azokat a Szervező minden további engedély és ellenszolgáltatás nélkül kezelje. 

9.2 A nyertesek tudomásul veszik, hogy a fenti adataikat tartalmazó sorsolási jegyzőkönyvet a székhelyén a naptári év végéig, a nyertesek adatait az adózási jogszabályi kötelezettsége teljesítése érdekében 5 évig megőrzi. 

Instagramon szervezett Játék esetén a játékos a Játékban való részvétellel tudomásul veszi, hogy a Játék tisztaságának igazolása céljából a Szervező a nyertes nevét és lakcímét (település) nyilvánosságra hozza. 

9.3 A Szervező a személyes adatokat az EU Általános Adatvédelmi rendelet (GDPR) és az információs önrendelkezési jogról és az információszabadságról szóló 2011. évi CXII. törvény rendelkezései szerint kezeli.

9.4 A Szervező Adatvédelmi és adatkezelési tájékoztatója letölthető ITT. 

 

10. Felelősségkizárás

10.1 Játékost terhelő mulasztásért, az értesítési és/vagy átadási késedelemért a Szervező nem vállal felelősséget. 

10.2 A Játékosok az általuk tévesen szolgáltatott adatokból adódó valamennyi következményt maguk viselik. 

10.3 Az adatok helytállóságát a Játékra történő jelentkezés során (vagy azt követően) a Szervezőnek nem áll módjában ellenőrizni. 

Ezzel kapcsolatban a felelősség és minden ezzel járó jogi és anyagi következmény minden esetben a játékosokat terheli. 

10.4 A Szervező kizár minden felelősséget bármilyen kártérítési, kártalanítási igényért a Játékokban való részvétel során, a Játék esetleges hibáiból, hiányosságaiból, hibás működéséből, a Játék során bekövetkezett késésekből eredő, vagy ahhoz kapcsolódó költségekért, károkért, veszteségekért. 

10.5 A Szervező nem vállal felelősséget azért, ha a Játék időtartama alatt a Játék, illetve a Játékot tartalmazó felületek technikai okokból időszakosan nem érhetők el. Instagramon szervezett Játék esetére a Szervező kijelenti, hogy a Játékot az Instagram nem támogatja, nem hagyja jóvá és nem kezeli, és a Játék nem kapcsolódik az Instagram, az Instagram-ot teljes körűen mentesíti minden kárfelelősség alól. 

 

11. Egyéb 

A nyeremények készpénzre nem válthatók át.

Budapest, 2023. Június 30.

 

Orders placed in Hungary will be handed over to the GLS courier service within 24 hours.

After placing an order, we will send you a confirmation email with the reference code. Once we have handed over the package to the courier service, we will send you an email notifying you of the unique package number you can use to track your order.

You can track your package on the GLS website. https://gls-group.eu/HU/en/home

The courier will deliver the package in Hungary within 1-2 working days of receipt. Delivery time for orders abroad can be 3-5 working days.

Parcel delivery takes place on working days between 8 AM and 5 PM, in Hungary.

If you are not at home on weekdays or on the day of delivery, you can request your package to be delivered to the GLS parcel shop. It is available in more than 400 settlements and more than 1000 collection points in Hungary. You can find out more about it here. https://gls-group.eu/HU/en/parcelshop/parcel-collection

There are 5 working days to receive the package.

If your billing address is different from your shipping address, please indicate this during the order process.

Currently, we can only deliver orders to Hungary and Europe.

 

Shipping charges

GLS - [home delivery and collection point]

Hungary	Shipping charge
0 - 19 999 HUF	1200 HUF
20 000 HUF -	Free

 

DHL Europe - [home delivery]

Zone 1	Shipping charge
0 - 24 999 HUF	3700 HUF
25 000 HUF -	Free

 

Zone 1 countries: Austria, Czech Rep., Germany, Romania, Slovakia, Slovenia, 

  

Zone 2	Shipping charge
0 HUF -	6200 HUF

 

Zone 2 countries: Albania, Andorra, Belgium, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Denmark, Estonia, Finland, France, Gibraltar, Guernsey, Greece, Holland, Iceland, Italy, Ireland, Jersey, Latvia, Liechtenstein, Lithuania, Luxemburg, Monaco, Malta, Norway, Poland, Portugal, San Marino, Spain, Switzerland, Sweden, Serbia, United Kingdom, Vatican City

Privacy Notice

For the purposes of this Notice, personal data means any information relating to any identified or identifiable natural person (“data subject”).

Our company is committed to the lawful processing and protection of personal data. This privacy notice provides information on the purpose, legal basis and manner in which the personal data are processed in accordance with Regulation (EU) 2016/678 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation or GDPR) and the related provisions of the Hungarian sectoral legislation, in particular Act CXII of 2011 on the right to informational self-determination and the freedom of information, and on the legal rights of the individuals concerned in relation to the processing and other circumstances relevant to the processing.

The received personal data will be used by our company for the purpose or purposes specified in this privacy notice or in the information provided when collecting the data. In accordance with the principle of purpose limitation, it only processes data for realistic, justified and legitimate purposes. The personal data processed will be used only for the purpose for which the data subject provided at the time of the data collection or which was evident from the circumstances of the data collection and which the data subject could reasonably have expected.

As a result of the activity, as a data controller, our company processes personal data for a number of purposes, and the legal basis and method of data processing and the related data retention times may differ for each purpose.

The security of processed personal data is protected by extremely strict organizational and IT measures. We have established internal regulations and procedures regarding data protection, confidentiality and data security, and we ensure the regular training of our employees on data protection and the continuous development of their data protection awareness. Our company regularly reviews its existing internal processes, data management, practices and related documentation.

Our contact details for data protection issues are as follows:

Name:

E-mail:

Phone:

 

The following terms in this Notice have the following meaning:

'processor' means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller;

'processing' means any operation or set of operations performed on personal data or files, whether or not by automated means, such as collection, recording, organization, structuring, storage, disclosure or alteration, enquiry, consultation, use, disclosure, transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

'restriction of processing' means the marking of stored personal data with a view to limiting their processing in the future;

'controller' means a natural or legal person, public authority, agency or any other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of the processing are determined by European Union or domestic law, the controller or the specific criteria for the designation of the controller may be determined by European Union or domestic law;

Data breach: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

'recipient' means a natural or legal person, public authority, agency or any other body to which the personal data are disclosed, whether or not it is a third party. Public authorities which have access to personal data in the context of an individual investigation in accordance with European Union or domestic law shall not be regarded as recipients; the processing of such data by those public authorities shall comply with the applicable data protection rules in accordance with the purposes of the processing;

'cookie' or 'cookie' means a short text file sent by the web server to the device concerned (including a computer, mobile phone or tablet) and reads back. There are temporary (session) cookies that are automatically deleted from your device when you close your browser, and there are longer-lived cookies that remain on your device for a longer period of time (depending on your device settings);

'data subject' means a person identified or, directly or indirectly, identifiable on the basis of personal data, which must always be a specific person. Only natural persons are considered to be affected, i.e. legal persons are not, so data protection only protects the data of natural persons. However, personal data include, for example, the data of the individual entrepreneur or the representative of a company (e.g. phone number, e-mail address, place and date of birth, etc.).

'consent of the data subject' means the voluntary, specific and informed and unambiguous expression of the data subject's will to give his or her consent to the processing of personal data concerning him or her by means of a declaration or an act expressing unambiguously the confirmation;

'third party' means a natural or legal person, a public authority agency or any other body other than the data subject, the controller, the processor or persons authorized to process personal data under the direct authority of the controller or processor;

'third country' means a country which is not a Member State of the European Union and of the European Economic Area. Member States of the European Union may conclude international agreements covering the transfer of personal data to third countries or international organizations, provided that such agreements do not affect other provisions of the GDPR or Union law;

'personal data' means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, number, location data, online identifier or one or more factors specific to the physical, physiological, genetic, intellectual, economic, cultural or social identity of the natural person. Natural persons may also be associated with online identifiers provided by the devices, applications, devices and protocols they use, such as IP addresses and cookie identifiers, and other identifiers. This may result in clues that can be used in combination with unique identifiers and other information received by servers to create a profile of natural persons and identify that person;

'international organization' means an organization governed by public international law or its subsidiary bodies, or any other body established by, or on the basis of, an agreement between two or more countries;

'filing system' means any set of personal data which is centralized, decentralized or structured according to functional or geographical criteria and which is accessible or searchable on the basis of specific criteria;

'undertaking' means any natural or legal person engaged in an economic activity, whatever its legal form, including partnerships or associations engaged in a regular economic activity.

 

Principles of data management

The Data Controller processes personal data lawfully and fairly, in a transparent manner for data subjects, for legitimate purposes clearly defined in this Notice (“according to the purpose limitation principle”).

The processing is limited to what is necessary to achieve the purposes of the controller ('data minimization').

The Data Controller ensures that the personal data processed by it are up-to-date, and for this purpose it shall take all reasonable measures to delete or rectify the personal data that are inaccurate in terms of the purposes of the data management without delay ("principle of accuracy").

The Data Controller shall store personal data only for the time necessary to achieve its purposes ('restricted storage principle').

processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (“integrity and confidentiality”).

In order to verify compliance with the principles presented, the Data Controller maintains internal data management records of each data processing operation ("accountability principle"). 

Our data management principles apply to paper-based data processing, as well as to all devices, websites, webshops, platforms or other online applications operated by the data controller, which refer to them by internet link or otherwise.

 

Detailed data protection information in connection with our sales activities is as follows:

We process the personal data of our private customers and registered customers during or in connection with the sale.

In accordance with the principle of purpose limitation, we ask the data subjects who come into contact with us to share with us their personal data that are only relevant for the purposes of the relationship or the legal relationship between us, and that are indispensable for that purpose.

We process many categories of personal data,

• contact information.
• purchase data;
• Business activities

 

Use of personal data

We use personal data for the following purposes: 

• execution of our sales activity
• the recording, performance and development of our business activities and services,
• managing customer relations, maintaining contacts,
• sending information and materials showing our services, if the data subject has consented to this.

 

Legal basis of our data processing

The legal basis of our data processing

• In the case of data processing related to our contractual relationship with our customers, performance of the contract,
• fulfilment of a legal obligation in respect of the mandatory data processing related to the legal obligations applicable to our organization,
• our legitimate interest in registering and developing our services,
• in the case of the processing of offers, notices and other data of a marketing nature, the explicit and voluntary consent of the data subject, provided that he/she is duly informed.

In addition to the above, due to the nature of our activities, we necessarily implement data processing during the following:

• Appropriate security measures are in place to protect the personal data we process, which include identifying, investigating, and responding to security threats and mitigating the consequences in the event of an unavoidable threat. In doing so, we will necessarily process data (for example, automated searches to identify dangerous e-mails). 

Processing in order to comply with a law and in the context of disputes. In addition to the above, due to the nature of our activities, we necessarily implement data processing during the following:

• Upon official inspection, the representatives of the authority may inspect the training documents containing personal data.
• Like all legal entities, we have a vital interest in having the information we need to assert our legitimate claims and defend our position in the event of a dispute. This necessarily involves the processing of personal data. In this context, our data management may include the recording of voice recordings in the case of telephone conversations with our customers, in order to ensure the verifiability of what has been said later.

The purpose of these data processing is to comply with and demonstrate compliance with the laws and professional standards, and to enforce and protect our claims in case of legal disputes, including, in particular, to guarantee the verifiability of our claims in the dispute.

Legal basis for data processing

• The legal basis for our data processing is the fulfillment of these legal obligations in relation to our specific legal obligations. 
• In relation to our data processing for compliance purposes, where
• In the context of legal disputes, the legal basis for data processing is our legitimate interest in enforcing our claims and protecting our position in the given legal dispute.

 

Data retention

We retain the personal data we process for as long as is strictly necessary for the purposes for which the data were collected. 

More particularly:

• If a statutory regulation specifies a mandatory retention period for our given activity, data retention shall be in accordance with this statutory obligation.
• In the absence of specific legal or contractual provisions, data retention periods are related to the limitation period. The data to be recorded until the tax statute expires are processed for a maximum of 7 years, and the data necessary for the fulfillment of accounting obligations are processed for a maximum of 8 years. If the previous two categories are not applicable, the retention period is adjusted to the limitation period under civil law (5 years).

 

Other people who contact us

HOW PERSONAL INFORMATION IS COLLECTED

In order for any individual to contact us with any question, comment or complaint, it is imperative that they provide us with the personal data necessary to respond. 

These data are as follows:

• Name,
• contact information.
• the content of the communication (which may also include information that is considered personal data).

In these cases, the individual decides what personal data to share with us. Please only provide us with personal data that you believe is essential for answering the question or handling the complaint.

 

Use of personal data

We use personal data for the following purposes: 

• Responding to questions
• handling of complaints;
• contact and liaison in the context of the above.

 

Legal basis of our data processing

The legal basis for this processing is our legitimate interest in providing an informative response to individuals who contact us but do not have a direct legal relationship with us within a reasonable time.

 

Data retention

We retain the personal data we process for as long as is strictly necessary for the purposes for which the data were collected. 

More particularly:

• Personal data relating to questions and complaints received by us will be processed until the communication based on the question or complaint is successfully concluded, the complaint is finalized and the question is successfully answered. 
• If it is considered that the complaint and the communication to answer it may contain information that may be necessary in the event of a subsequent legal claim, the retention period shall be adjusted to the general limitation period of civil law (5 years).

 

Suppliers (including subcontractors and individuals associated with our suppliers or subcontractors)

HOW PERSONAL INFORMATION IS COLLECTED

We collect and process data in connection with our suppliers (including subcontractors and individuals in contact with our suppliers and subcontractors) in order to maintain our customer relationship with our suppliers, to conclude contracts, to use services and, where relevant, to provide professional services to our customers with the involvement of subcontractors.

The data we process in this area are, in particular:

• name,
• title, position of subcontractor, supplier,
• email address
• phone number
• other contact details.

 

Use of personal data

We use personal data for the following purposes: 

• Use of services from our subcontractors, suppliers

Personal data relating to our suppliers and their employees will be processed as necessary for the purpose of using the services. For example, where a supplier provides facilities management or other outsourced services to us, we process the personal data of individuals who are designated contact persons or who are involved in the provision of services.

• Providing services to our customers

In the event that a supplier assists us in providing services to our own customers, we process the personal data of the persons involved in the provision of services in order to maintain contact with the supplier and provide services to our own customer.

• the recording, performance and development of our business activities and services,

 

Legal basis for data processing

• Performance of our contract with our private subcontractors and suppliers,
• our legitimate interest in the performance of our contract with our subcontractors and suppliers who are not individuals.

In addition to the above, due to the nature of our activities, we necessarily implement data processing during the following:

• Appropriate security measures are in place to protect the personal data we process, which include identifying, investigating, and responding to security threats and mitigating the consequences in the event of an unavoidable threat. In doing so, we will necessarily process data (for example, automated searches to identify dangerous e-mails). 
• We audit the services provided to our customers, suppliers and subcontractors for quality assurance and risk management purposes, which may include the processing of personal data contained in the relevant customer file or in materials digitally stored about the customer. We also receive information from publicly available sources (e. g. internet searches, sanctions lists, public records data), which can also implement data management.

The purpose of these data processing is to comply with our legal obligations, to guarantee the protection of the data we process, in particular their confidentiality, to identify the persons and organizations to which a high level of risk relates, and to check whether there are circumstances that make it impossible for us to provide services to a particular customer and establish a business relationship with a supplier or subcontractor.

Legal basis for data processing

• It is our legitimate interest in the prudent and economically sustainable operation of our company.

In addition to the above, due to the nature of our activities, we necessarily implement data processing during the following:

• Upon official inspection, the representatives of the authority may inspect the training documents containing personal data.
• Like all legal entities, we have a vital interest in having the information we need to assert our legitimate claims and defend our position in the event of a dispute. This necessarily involves the processing of personal data. In this context, our data management may include the recording of voice recordings in the case of telephone conversations with our customers, in order to ensure the verifiability of what has been said later.

The purpose of these data processing is to comply with and demonstrate compliance with the laws and professional standards, and to enforce and protect our claims in case of legal disputes, including, in particular, to guarantee the verifiability of our claims in the dispute.

Legal basis for data processing

• The legal basis for our data processing is the fulfillment of these legal obligations in relation to our specific legal obligations. 
• In relation to our data processing carried out for compliance purposes, where no specific legal obligation can be derived from the legislation in force, our data processing is based on our legitimate interest in compliance and the highest possible level of professional functioning. 
• In the context of legal disputes, the legal basis for data processing is our legitimate interest in enforcing our claims and protecting our position in the given legal dispute.

 

Data retention

We retain the personal data we process for as long as is strictly necessary for the purposes for which the data were collected. 

More particularly:

• If a statutory regulation specifies a mandatory retention period for our given activity, data retention shall be in accordance with this statutory obligation.
• In the absence of specific legal or contractual provisions, data retention periods are related to the limitation period. The data to be recorded until the tax statute expires are processed for a maximum of 7 years, and the data necessary for the fulfillment of accounting obligations are processed for a maximum of 8 years. If the previous two categories are not applicable, the retention period is adjusted to the limitation period under civil law (5 years).

The purpose of these data processing is to comply with and demonstrate compliance with the laws and professional standards, and to enforce and protect our claims in case of legal disputes, including, in particular, to guarantee the verifiability of our claims in the dispute.

Legal basis for data processing

• The legal basis for our data processing is the fulfillment of these legal obligations in relation to our specific legal obligations. 
• In relation to our data processing carried out for compliance purposes, where no specific legal obligation can be derived from the legislation in force, our data processing is based on our legitimate interest in compliance and the highest possible level of professional functioning. 
• In the context of legal disputes, the legal basis for data processing is our legitimate interest in enforcing our claims and protecting our position in the given legal dispute.

 

Data retention

We retain the personal data we process for as long as is strictly necessary for the purposes for which the data were collected. 

More particularly:

• If a statutory regulation specifies a mandatory retention period for our given activity, data retention shall be in accordance with this statutory obligation.
• In the absence of specific legal or contractual provisions, data retention periods are related to the limitation period. The data to be recorded until the tax statute expires are processed for a maximum of 7 years, and the data necessary for the fulfillment of accounting obligations are processed for a maximum of 8 years. If the previous two categories are not applicable, the retention period is adjusted to the limitation period under civil law (5 years).

 

Visitors to our website

HOW PERSONAL INFORMATION IS COLLECTED

Visitors to our website are not required to provide or register any personal data or information on publicly accessible surfaces of the website in order to access certain contents of the website. Some of our pages, such as those containing confidential information, may be accessed using a username and password, which requires registration. In this case, the purpose of the processing is to provide access to the given content, and the legal basis is the explicit, voluntary and informed consent of the data subject.

On certain surfaces of the website, the visitor may enter his/her contact details (such as name, title, position, e-mail address and telephone number) in order to contact us, for example, to purchase, register or participate in the “Newsletter Registration” initiative.

If you wish to unsubscribe from our mailing list or to cancel any registration on the website in the future, you can find the relevant steps on the relevant website, in the letters we send or by contacting us at support@esswarold.com.

 

Use of personal data

The data processing related to our website is carried out for the following purposes:

• registration for access to certain content of the website; 
• subscribing to up-to-date news and information; 
• requesting further information, asking questions, lodging complaints;
• participation in the “Newsletter registration” initiative; 
• operation and management of our website.

 

Legal basis for data processing

The legal basis of our data processing

• explicit, voluntary and informed consent of the data subject for registration, subscription to newsletters, ordering certain materials in order to access certain parts of the website,
• in the case of data processing related to the proper operation of our website, it is in our legitimate interest to do so.

 

Data retention

We retain personal data collected on our websites for as long as is strictly necessary for the purpose for which the data were collected (e. g. as long as we are in contact with the individual) or as long as required by law. 

More particularly:

• The contact data of the visitors (including the personal data provided during registration to access certain areas of the website) are kept until the information is necessary to fulfill the contact request or until the user requests the deletion of the information. E-mails and data relating to mailing lists will only be retained for as long as is necessary to comply with the visitor's request.
• If you unsubscribe from our mailing list or cancel your registration, you can find a description of the steps to do so on the relevant website or in the letters we send to you, or you can contact us at [].
• If we consider that the personal data, we hold in the context of the given data processing may be necessary to enforce a future legal claim, the duration of the data retention will be adjusted to the general civil statute of limitations (5 years).

 

Data collection for marketing purposes, profiling, remarketing

Our websites do not collect or aggregate personal data for the purpose of transferring or selling it to third parties for the purpose of consumer marketing or for the purpose of sending messages on behalf of third parties. We don't do profiling.

Our company uses remarketing tracking cookies from an external sales company, including [], the details of which can be found in the cookie notice available on the website.

Links to other websites

There are interfaces on our website that may lead to other websites that do not operate according to our data protection principles and practices. We have no control over these websites, so if you click on other websites, including the website or payment page of the payment service provider, our company's data protection principles and practices will no longer be applied, the operator of that website will be considered as the data controller. 

We encourage our visitors to review the privacy policy of each website before providing any personally identifiable information.

 

Newsletter Subscribers

Individuals subscribing to our newsletters are requested to give their consent in accordance with the provisions of Act XLVIII of 2008 on the Basic Conditions and Certain Limitations of Commercial Advertising Activities in order for our company to contact and send messages electronically directly. Individuals shall have the right to withdraw their consent at any time. Each individual email contains a link to unsubscribe from the mailing list with one click, so you can be removed from the mailing list at any time.

 

Use of personal data

Your personal data may be used for the following purposes:

• sending the requested newsletter;
• providing information about our company and our products;
• business development, maintaining customer relations.

 

Legal basis for data processing

• The legal basis of our data processing in respect of newsletters and other information materials is the explicit, voluntary and appropriate consent of the data subject,
• With regard to data processing related to business development and the maintenance of our customer relations, we have a legitimate interest in this.

 

Data retention

We will retain your personal data in the context of the data processing discussed in this chapter for as long as is strictly necessary for the purposes for which the data were collected or until your consent is withdrawn.

Please note that due to the lack of consent, the data subject will not suffer any disadvantage. However, in view of the fact that it is essential to provide certain personal data in order to access certain products, services or information, failure to do so will result in the product, information or service not being available.

 

When and how do we share the personal data, we process? 

We will only share personal data with third parties if this is lawful. When we share personal information, we ensure that it is protected by contractual provisions and security mechanisms, and that we comply with both legal requirements and our own internal privacy, confidentiality and security standards, as well as professional standards that apply to us.

We also use third parties in other countries to conduct our business. As a result, the personal data we process may be transferred or made available from abroad. 

Cross-border data flows may also affect countries outside the European Union ("EU"), thus transferring personal data to countries whose legal systems do not guarantee the level of protection of personal data required by the EU.

When we transfer personal data to a country outside the EU that the European Commission does not consider to provide an adequate level of protection for personal data, the transfer is made under an agreement that includes EU requirements for the transfer of personal data in the case of transfers outside the EU, including the content of the model transfer agreement approved by the European Commission.

In some cases, the recipient organization (for example, a payment service provider) to which we transfer personal data acts as a data controller, since it independently determines the purpose and method of its own data processing.

In other cases, the recipient organization acts as our data processor, as it does not determine the purpose and method of data processing itself, but only follows our documented instructions. This is the case if, for example, an IT service provider provides services to us in a way that it performs certain operations (e. g. stores them) on certain data based on our instructions. If the recipient organization acts as the data processor of our company, we will ensure that it carries out its activities on the basis of a data processing contract that complies with the GDPR requirements, thus ensuring the lawfulness of the data processing.

We may transfer the personal data we hold to the following categories of recipients:

• Third-party organizations that provide us with applications, functions, IT, or other services. 

For example: information technology service providers, cloud-based software infrastructure operators, identity management, website hosting and management, data analysis, data backups, security and storage services;

• Third-party organizations that otherwise assist with the provision of goods, services or information (e. g. subcontractors); 
• Insurance companies, professional and legal advisers; 
• Courts, investigating authorities, other authorities, public bodies, professional organizations or other third parties, as required by and in accordance with applicable laws or official decisions.

we will only respond to requests for personal data if this is legally possible under applicable law.

 

Amendments to this Privacy Notice

We are aware that ensuring transparency and lawful processing is a continuing responsibility and responsibility, and therefore this privacy notice is reviewed annually.  We reserve the right to amend or supplement this privacy notice at any time. 

Any significant changes to this notice will be clearly identified on our website.

 

Data Controllers and their contact details

With regard to the data processing detailed in this Notice, the data controller shall:

Essa World Kft. 9464 Und, Fülesi u. 11.

If you have any questions about this privacy notice or the way and reasons for processing personal data, or would like to exercise any of your rights set out below, please contact us through our website or at the following contact details:

E-mail: support@essaworld.com

Telephone: +36300766306

 

What data subject rights do you have in relation to the data processing of our company?

You may request access to, rectification of, deletion of, or restriction of the processing of personal data about you and object to the processing of personal data. You have the right to lodge a complaint with the data portability and supervisory authority, and the right to appeal, as well as the choice of the scope of the decision in the case of automated decision-making in individual cases, as well as the right to request human intervention.

In the case of processing based on consent, you are also entitled to withdraw your consent at any time, but this does not affect the lawfulness of the processing carried out on the basis of consent prior to the withdrawal.

 

Right of access: 

You may at any time request information on whether and how your personal data are processed by our company, including the purposes for which the data are processed, the recipients to whom your data are disclosed, or the source from which the data are disclosed to our company, the retention period, any rights you have in relation to the processing, as well as information on automated decision-making, profiling and, in the case of transfers to a third country or an international organization, any additional guarantees related thereto. In exercising your right of access, you are also entitled to request a copy of the data, and in the case of an electronically submitted request – unless otherwise requested by the data subject – our company will provide the requested information electronically (in pdf format).

If your right of access adversely affects the rights and freedoms of others, in particular the business secrets or intellectual property of others, our company has the right to refuse your request to the extent necessary and proportionate.

 

Right to rectification

Our company rectifies or supplements your personal data at your request. If there is any doubt about the corrected data, we may call you to prove the corrected data to us in an appropriate manner, primarily with a document. If the personal data affected by this right has been disclosed by our company to another person (i. e. a recipient such as a data processor), our company will inform these persons immediately after the correction of the data, provided that it is not impossible or requires disproportionate effort from our company. Upon your request, our company will also inform you about these recipients.

 

Right to erasure (‘right to be forgotten’)

If you request the deletion of any or all of your personal data, our company will delete the(s) without undue delay if:

• the personal data concerned are no longer required for the purposes for which they were collected or otherwise processed;
• such processing was based on the consent of the data subject, but the consent was withdrawn by the data subject and there is no other legal basis for the processing;
• such processing was based on the legitimate interest of our company or a third party, but you objected to the processing and, except for objections against the processing for the purpose of direct marketing, in which case this additional condition does not have to be met, there is no overriding legitimate reason for the processing; 
• the personal data have been processed unlawfully by our company or the deletion of the personal data is necessary for the fulfillment of a legal obligation.

If we have disclosed the personal data affected by this right to another person (i. e. a recipient such as a data processor), we will inform these third parties immediately after deletion, provided that it is not impossible or requires disproportionate effort on our part. At your request, you will also be advised of these recipients.

Our company is not always obliged to delete personal data, especially if the processing is necessary for the submission, enforcement or protection of legal claims.

 

Right to restriction of processing

You may request restriction of the processing of your personal data in the following cases:

• the accuracy of the personal data is contested by the Data Subject, for a period enabling the Controller to verify the accuracy of the personal data;
• the processing is unlawful and the Data Subject opposes the erasure of the personal data and requests the restriction of their use instead;
• the Controller no longer needs the personal data for the purposes of the processing, but they are required by the Data Subject for the establishment, exercise or defense of legal claims; or
• You objected to the processing – in this case, the restriction applies for the period until it is determined whether the legitimate reasons of our company take precedence over your rights.

Restricting data processing means that, except for storage, our company does not process or only processes the personal data affected by the restriction in the scope to which you have consented, or our company may process data that is necessary for the establishment, exercise or defense of legal claims or for the protection of the rights of other natural or legal persons, or for the important public interest of the Union or an EU Member State, even in the absence of such consent.

We will inform you in advance of the lifting of the restriction of data processing. If we have disclosed the personal data affected by this right to another person (i. e. a recipient such as a data processor), we will inform these persons without delay about the restriction of data processing, provided that it is not impossible or does not require a disproportionate effort on our part. At your request, our company will also inform you about these recipients.

 

Right to object

If the legal basis for the processing of your data is the legitimate interest of our company or a third party, you have the right to object to the processing. Our company is not obliged to grant the objection if we prove that

• the processing is justified by compelling legitimate reasons which take precedence over the interests, rights and freedoms of the data subject, or
• data processing is related to the submission, enforcement or protection of our company's legal claims.

 

Right to complain, right to redress

If you believe that our processing of your personal data is in breach of applicable data protection laws, in particular GDPR, you have the right to lodge a complaint with the competent data protection supervisory authority of the Member State where you are habitually resident, where you work or where you are suspected of having committed the infringement. In Hungary, a complaint can be submitted to the National Authority for Data Protection and Freedom of Information (NAIH).

 

Contact details of NAIH:

Website: http://naih.hu/

Address: 1125 Budapest, Szilágyi Erzsébet allay 22/C.

Postal address: 1530 Budapest, Postal box: 5.

Phone: +36-1-391-1400

Fax: +36-1-391-1410

E-mail: ugyfelszolgalat@naih.hu

Regardless of your right to lodge a complaint, you may also apply to the court in the event of the above violation. You are also entitled to apply to the court against the legally binding decision of the supervisory authority concerning you. You are also entitled to a judicial remedy if the supervisory authority does not deal with the complaint or does not inform you within three months of the procedural developments or the outcome of the complaint lodged.

If you wish to exercise any of the above rights (with the exception of lodging a complaint with the NAIH and going to court), please send a preliminary email to the above address.

Please send your complaints regarding our use of personal data, together with the details of the complaint, to our support@essaworld.com email address. All incoming complaints will be investigated and responded to within 1 month.

 

Accepted: May, 2022

support@essaworld.com